AXLY ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application and website.
Privacy Policy
Your privacy matters. Here's how we protect your data.
Last Updated: January 25, 2026Introduction
Information We Collect
Account Information
- Email address (for account creation and authentication)
- Password (encrypted and securely stored)
Device Information
- Device identifiers (for authentication purposes)
- Operating system and app version
Vehicle Diagnostic Data
- OBD2 diagnostic trouble codes (DTCs)
- Vehicle identification information (year, make, model)
- Live sensor data during diagnostic sessions
- Track performance data (0-60 times, quarter mile runs)
- Service history and modification logs
Usage Data
- App feature usage patterns
- Crash reports and error logs (for improving app stability)
How We Use Your Information
We use the collected information to:
- Provide and maintain the AXLY service
- Authenticate your account and secure your data
- Store and retrieve your vehicle diagnostic history
- Provide AI-powered diagnostic insights
- Enable ECU coding features for supported vehicles
- Track and display your performance runs
- Improve app performance and fix bugs
- Send important service notifications
- Process subscription payments
Data Storage & Security
HTTPS/TLS
All data encrypted in transit
Hashed
Passwords use industry-standard algorithms
Azure
Secure cloud servers with regular backups
Protected
Measures against unauthorized access
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your vehicle diagnostic data
- Opt out of marketing communications
To exercise any of these rights, contact us at support@axly.pro
Subscription Data
- Subscription payments are processed by Apple App Store or Stripe
- We store subscription tier, status, and expiration dates
- Usage tracking for AI questions and ECU codes per billing period
- Payment card information is handled exclusively by Apple/Stripe — we never see your card details
Data Retention
- Account data is retained while your account is active
- Vehicle diagnostic data is retained until you delete it or close your account
- Track performance history is retained indefinitely unless you request deletion
- Deleted data is permanently removed within 30 days
Additional Information
Children's Privacy: AXLY is not intended for users under 13 years of age. We do not knowingly collect data from children.
International Users: Your data may be transferred to and processed in the United States, where our servers are located.
Policy Changes: We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification.
Contact Us
If you have questions about this Privacy Policy or your data: